Shipping policy

Shipping and Delivery Policy

NovaCurrent Tech | Effective September 1, 2026

Order processing

Orders are generally processed within 1–3 business days, excluding weekends and federal holidays. Processing time is separate from transit time. Orders may require additional review for address, payment, inventory, or fraud-prevention reasons.

Estimated U.S. delivery

Standard delivery: typically 3–8 business days after processing when shipped from a U.S. warehouse.

Express delivery, when offered: typically 1–4 business days after processing.

The delivery estimate displayed at checkout or in an order confirmation is an estimate, not a guarantee, unless explicitly stated otherwise.

If we cannot ship within the time promised, or within the period required by law when no time is stated, we will provide any required delay notice and an opportunity to consent to the delay or cancel for a prompt refund.

Multiple suppliers and split shipments

NovaCurrent Tech uses third-party suppliers and fulfillment partners. Items from the same order may ship separately, arrive on different dates, and have separate tracking numbers. You will not be charged additional shipping solely because we divide an order into multiple shipments.

Tracking

Tracking information is sent when available. A tracking number may require up to 48 hours to begin showing carrier movement. If tracking has not updated for several business days, contact info@novacuttenttech.com.

Address accuracy

Customers must provide a complete and accurate delivery address. Contact us immediately if an address needs correction. We cannot guarantee changes after an order enters fulfillment. If a package is returned because of an incorrect or incomplete address, we may require payment of reasonable reshipping costs unless the error was ours.

Lost, stolen, or damaged packages

Report visible shipping damage or missing contents promptly and include photographs of the product, packaging, shipping label, and packing materials.

If tracking shows delivered but the package is missing, check the delivery area, household members, building staff, and carrier before contacting us.

We will assist with reasonable carrier or supplier investigations. We do not automatically deny a claim solely because tracking shows delivered; each report is reviewed based on the available facts.

Risk-of-loss provisions in these terms do not override non-waivable consumer rights.

Shipping area and restrictions

Unless the checkout states otherwise, NovaCurrent Tech primarily ships within the United States. Certain batteries, power banks, wireless devices, oversized items, or restricted products may be unavailable for particular locations or shipping methods.

Taxes, customs, and international orders

Applicable sales tax is calculated at checkout. For international orders, when offered, the customer may be responsible for import duties, taxes, customs charges, and brokerage fees unless checkout expressly states that they are included.